Call Us
586-242-3690
Email Us
matt@solutionsbyharthcock.com
586-242-3690
matt@solutionsbyharthcock.com
Your organization’s biggest asset is your people. Our focus is helping the individuals of the organization do more of what they have already been trained to do. We help people discover and develop their potential by aligning with organizations to develop cultures where continuous improvement, higher levels of achievement, exceeding customer expectations, and developing customer loyalty prevail which all result in better unprecedented bottom-line results!
Have you ever tried training to help you achieve results? Most times you don’t get those long-term results you’re looking for, so you try yet another training, but you still never see any results. This is what we like to call insanity (doing the same things, but expecting a different result).
Click through the tabs below to view our solutions.
Example Results
Example Results
Example Results
Example Results
Want to increase productivity and profitability?
Looking to drive down costs without sacrificing quality?
Want to improve your product or service quality?
Looking to build and maintain a loyal customer base to gain a competitive edge?
Our approach to process improvement is rooted in the fact that it is a management philosophy … one that is strategically centered, management driven, customer focused, and employee supported.
The vitality of an organization begins with an inspiring and rallying vision which depicts what the organization will look like in the future, a mission which states how the organization will move toward this vision in a specified period of time, and principles which serve as a solid foundation for the direction and growth of your organization. Creating an environment that is structured around the needs and expectations of your customers, making decisions based upon fact, not opinion, and using simple tools to gather and analyze information will allow all of your employees to meet and exceed your customers’ expectations.
Management directs the teams to focus upon those critical or core processes that will produce desired and necessary results. This approach not only generates incredible gains to the organization in terms of higher quality, greater productivity, and greater customer satisfaction, it also improves employee morale and loyalty. In many instances this is the first time that the team members have had a say in determining what and how they do their jobs.
We are certified by Process Excellence, an international network of skilled professionals who provide a comprehensive, customized, and results-oriented approach to continuous improvement, planning, and implementation.
The implementation model that we use is distinctive in its comprehensive, culturally sensitive approach to our clients. The cultural uniqueness of each organization is understood and valued by us. We guide you in designing and implementing a continuous business improvement process which is based on foundational quality principles, and one that is also tailored to address the needs of your organization. Our processes combine both education (what needs to be done) and skill development (how to do it). Experience has taught us that high performance is achieved when commitment, energy, and efforts are focused on customer satisfaction through the continuous improvement of an organization’s Strategy, Systems, and People.
Example Results
Example Results
Example Results
Example Results
Example Results
Want to increase productivity and profitability?
Looking to drive down costs without sacrificing quality?
Want to improve your product or service quality?
Looking to build and maintain a loyal customer base to gain a competitive edge?
Our approach to process improvement is rooted in the fact that it is a management philosophy … one that is strategically centered, management driven, customer focused, and employee supported.
The vitality of an organization begins with an inspiring and rallying vision which depicts what the organization will look like in the future, a mission which states how the organization will move toward this vision in a specified period of time, and principles which serve as a solid foundation for the direction and growth of your organization. Creating an environment that is structured around the needs and expectations of your customers, making decisions based upon fact, not opinion, and using simple tools to gather and analyze information will allow all of your employees to meet and exceed your customers’ expectations.
Management directs the teams to focus upon those critical or core processes that will produce desired and necessary results. This approach not only generates incredible gains to the organization in terms of higher quality, greater productivity, and greater customer satisfaction, it also improves employee morale and loyalty. In many instances this is the first time that the team members have had a say in determining what and how they do their jobs.
We are certified by Process Excellence, an international network of skilled professionals who provide a comprehensive, customized, and results-oriented approach to continuous improvement, planning, and implementation.
The implementation model that we use is distinctive in its comprehensive, culturally sensitive approach to our clients. The cultural uniqueness of each organization is understood and valued by us. We guide you in designing and implementing a continuous business improvement process which is based on foundational quality principles, and one that is also tailored to address the needs of your organization. Our processes combine both education (what needs to be done) and skill development (how to do it). Experience has taught us that high performance is achieved when commitment, energy, and efforts are focused on customer satisfaction through the continuous improvement of an organization’s Strategy, Systems, and People.
Example Results
We assist you in creating a powerful, but easy Strategic Plan to implement. When was the last time you looked at your plan? Do you even have one?
We work with your Executive Team so they are able to build collaborative teams that focus on getting the bottom line results. Are your executives driving your vision to your front line employees?
We can help you form a Management Team that creates the environment where employees are motivated to meet organizational goals. What is your organization’s Employee Loyalty Score?
We can develop your super-workers into super Team Leaders. How many times has a super-worker been promoted to a supervisory level only to fail?
We can work with your Sales staff to increase your sales. Do your salespeople know the difference between closing a sale and opening a relationship?
How many of your employees quit a long time ago, but forgot to tell you? We work with individuals in your organization to enhance their personal performance thereby enhancing your organization’s performance.
Your organization will develop a culture where continuous improvement, higher levels of achievement, standards of excellence, and exceeding customer expectations prevail. The results are immediate and life changing!